The relatively new terminal at London’s most famous airport, Heathrow Terminal 5 is a real joy for any duty free shopper. Modern facilities and a range of big name stores gives it great shopping appeal.
As one of the newest terminals in Europe the place still gleams in its modern structure. Serving as the main London hub for BA and Iberia (BA and Iberia are part of the IAG – International Airlines Group).
Visiting London Heathrow Terminal 5
Whether departing initially from Heathrow (which can be accessed via the London Tube network or Heathrow Express from Paddington Station) or taking a connecting flight you will sense the buzz of the place.
I arrived on a UK domestic flight so had to go through a brief ticket inspection to gain entry. Those who arrive on an international flight will have to go through the usual baggage security check.
Once inside the terminal 5 at Heathrow airport you are greeted with 2 floors of shopping delight. The main, lower floor has a wealth of shopping treats including my bride’s favourite of Cath Kidston. A quick trip to the upper floor will help you find the darling of Knightsbridge, better known as Harrods. – It is a British tradition for those of us who can’t afford to frequently shop at Harrods to go in and buy something really cheap so we can get a carrier bag with the famous logo on. Now Heathrow Terminal 5 gives you that opportunity.
Other big name brands can be found across the 2 floors such as Gucci, Louis Vuitton, Burberry, Mulberry as well as more staple British high street names such as WH Smith and Boots.
If you still can’t find what you fancy and you have more than 3 hours in transit then just speak to staff at a Customer Service desk on the upper level. They could arrange for you to go shopping at other Heathrow airport terminals so you can find that exclusive item from Bulgari, Miu Miu or John Lewis.
Across the two floors you will also find a selection of eateries from food to take away in shops such as Boots or sit down restaurants and bars. The Giraffe chain restaurant can be found on the upper level near the security check.
On the lower ground floor by gate A7 is a free kids play area. In a caged, soft play area the place seemed popular. If it wasn’t for the age restriction I might have joined in! It is open from 6am to 9pm for children up to the age of 9.
Adults can play too. If alcohol and food are not your immediate choice there’s free wifi available. Also on the lower level, close to The Crown Rivers Bar & Restaurant are a few computers offering 20 minutes of free internet per session.
If you want to do your own thing there are a range of free charge stations to be found on both floors.
As I walked through the maze of shops the place was certainly busy for a Monday mid-afternoon. In some respect the feel of the place felt a little like Dubai airport for me.
Seating areas can be found naturally by the various gates but there were also places located in the centre of the lower level. The place was busy though so keep a sharp eye out for a seat.
As a primary BA dedicated terminal the lounges are mainly dedicated to British Airways. There is an Aspire Lounge and Spa at the far end of the terminal. If you hold a Priority Pass you can access this lounge.
The BA Lounges are split between the North and South side. There is a dedicated Concorde Lounge which is First Class. The other BA lounges are split depending upon whether you are flying in Europe, further afield and the class of your access (BA Executive Club status or a Business Class ticket). It can all be quite confusing so be sure to get direction at check in or you will be advised on arrival at the lounge.
I seem to be travelling through London Heathrow Terminal 5 more and more nowadays. It is always a pleasant experience going through new lounges, I just like it when it is less busy.